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Client FAQs

1. Staff Leasing (Hourly Rate) Full-Time or Part-Time


How does your recruitment process work?

First, send us your job or project description, and other business operating requirements. We will then source, screen, interview and send you the list of the finest candidates. Then, choose which candidates you’d like to interview via Skype, Zoom or GMeet. If none of our candidates meet your requirements, we will keep on looking for the right candidate that is suitable for the role.

What is Staff Leasing (Managed Operations)?

Staff Leasing in Managed Operations Model (Co-Managed in Work-From-Home or Office-Based Setup) is the most effective, ideal, and recommended Outsourcing and Offshoring model for our valued Clients to become Competitive, Sustainable and Profitable Business against the competition with up to 70% labor cost savings.

Gaining access to Incomparable talents, processes, and support make it all easy and effective in Outsourcing Staff to the Philippines. Scalability is no longer a problem as it allows you to start with one or more staff as per your requirement, and scale them quickly without the expensive overheads.

How can I attract the finest Candidates?

Having a great and detailed job or project description, is one of the key components on how to attract the best candidates for your vacant role. During the interview, it’s imperative to discuss and outline your company’s culture, qualities and why your company is a great place to work.

What is my Staff working schedule?

We will match your Staff working schedule based on your preferred time zone. Normally, full time staff work 9 hours per day with 1-hour lunch/dinner break and part time staff work 4 hours per day.

How soon my Staff can start working? 

Your Staff can start once you have completed and submitted the following requirements (Signed Client Services Agreement, SOW - Statement of Work and Payment) for the remaining working days for that month including our Monthly Service Fee for the Account Management, Support, Admin, HR, Payroll, Direct Staff Cost and Other Benefits of your Staff, plus the Seat Leasing if applicable.

Once we have received the following, we will brief your Staff regarding work schedule, other startup requirements and can start on the next immediate available date.

Contract Duration Options?

  • 3, 6, or 12 Months Subscription

What about terminating my Staff? 

If applicable, In the first one to six (1~6) months, your staff is on a probationary period. Throughout this time, you can terminate your Staff with a (30) days notice period, after this time (60) days notice period is required given that all payments due to your staff are all settled.

Why do I need your Staff leasing service?

Our rates are highly competitive compare to your local rates. Also, there is a lot that should go into the process, including the huge amount of work that’s required in hiring your own Staff in the Philippines, such as:

  • Advertising across multiple career sites
  • Searching large resume banks
  • Interviewing and Shortlisting Applicants
  • Previous Employment Background Checking
  • Applicant’s Skill-set Testing
  • Management and Operations (Office and IT Infrastructures, Admin and HR and other required Labor related requirements)

Furthermore, if you are still decided to hire independent contractors remotely on your own, you will surely experience the following:

  • Work Attrition
  • High Turn-around Rate
  • Unreliable Schedules
  • Unpredictable Staff Demands

Not to mention, it’s improper and prohibited in the Philippines to directly engage someone for work without the aid of a BPO Company, Recruitment or Offshore Staffing agency, that will intermediate and secure both parties. Specially, if you haven't established a physical business here in the Philippines.


How to effectively manage my Staff?

Always include them in your weekly team meetings, so that they’re always on the same track as the other team members and lastly, keep all possible lines of communication open.

How can I track Staff Work Performance?

Simple, by establishing a KPI's (Key Performance Indicators) that can help alot to retain an on-going work performance record of your Staff activity, and to ensure that all of your staff are aligned with your business operations goals and objectives moving forward.

What are the best way to communicate with my Staff?

There are tons of online management tools available but, through the years we have identified the following applications listed below as the most recommended and effective online management apps.

  • Dropbox (Cloud File Collaboration and Storage)
  • Google Drive (Cloud File Collaboration and Storage)
  • Skype (VOIP Platform)
  • Slack (Unified Business Management Platform with Built In Communication System and other Business Related Application Integrations)
  • Toggl (Time Tracking App) Works with Desktop and Mobile Devices


What currency am I billed?

  • US Dollars (USD)

What is your invoicing process?

Your 1st invoice is for the remaining working days for that month including our Monthly Service Fee for the Account Management, Support, Admin, HR, Payroll, Direct Staff Cost, and Benefits of your Staff, this must be paid prior to your Staff starting date.

Moving forward on the 1st of each month, you will receive an invoice for (1) month in advance and adjusted for actual worked hours in the previous month, then you’re expected to pay your invoice on or before every 3rd of the month to settle your Staff salary and other related charges every 15th and 30th of the month. As you can see it’s very important that all contractors are paid on time.

How do you accept payment?

  • PayPal
  • Debit or Credit Card
  • International Wire Transfer (Excluding Transfer Fees)
  • $1 = Current Exchange Rate or P50.00 WIH

      What if my Staff wants to take a vacation or sick leave?

      No work, No pay for Staff Leasing (Managed Operations) in Work From Home Setup.

      What if I require my Staff to work overtime?

      You will be billed at the agreed and updated hourly rate of your Staff in USD.

      How about Public holidays?

      Eighteen (18) paid regular and special holidays per year as provided under Proclamation No. 831 (2015 Declared Holidays) Normally, your staff will request to take the day off, but it always depends on your preference, if you would like your Staff to work on Philippines’ public holidays or on your local public holidays or totally require them to work on these days, but subject for additional billing.

      What are the basic benefits and commitments to your Staff?

      For Staff Leasing (Managed Operations) Work From Home Setup

      • Overtime Pay (Equivalent to Agreed Hourly Rate)

        For Warm Seat Leasing (Managed Operations) Office Based Setup

        • Overtime Pay (Equivalent to Agreed Hourly Rate)
        • Plus, any other benefits as mandated by law.

        Night Differential or Night Shift Pay (Not Less than 10% of Agreed Hourly Rate) Between 10 PM - 6 AM PHT
        Benefits (Social Security Services, Philhealth, Home Development Mutual Fund, and Health Insurance - HMO)
        (12) Days of Paid Service Incentive Leave (For Vacation or Sick Leave) and (18) Days of Paid Regular or Special Public Holidays
        Prorated 13th Month Pay or Equivalent to (1) Offshore Staff Monthly Salary for Each Year of Service. E.g. Monthly Salary of $800 USD / (12) Months = $66.66 USD * (6) Months of Service = $400 USD
        Final Pay or Last Month Pay Including Earned Salary, and Bonuses (Voluntary Offshore or Onshore Staff Resignation)
        Separation Pay or Equivalent to (1) Month Staff Salary. E.g. (1/2) Monthly Staff Salary for Each Year of Service (Illegal Termination of Offshore or Onshore Staff)

        2. How Staff Scout (Hire Scout) Works?

        What is Staff Scout?

        Staff Scout is on-demand, organic sourcing, and recruitment with a dedicated Talent Acquisition Specialist for Clients seeking to hire staff directly or in the platform, the said service includes job posting and shortlisting of candidates on your desired social recruitment channel to learn more click this link.

        3. How Staff Payout (Direct Payout) Works?

        What is Staff Payout?

        Staff Payout is a subscription-based time and payout management service with a dedicated Payout Officer for Clients seeking to outsource their payout work, the said service includes timesheet and billable hours computation and preparation of payout disbursement for your staff to learn more click this link.

        4. Service Marketplace (Fixed-Price)

        What is Service Marketplace?

        Stafify Service Marketplace is an E-Commerce Marketplace Platform created for Clients looking to hire for fixed-price, one-time projects or milestone-based projects, and for Agencies and Freelancers to Bid and Work on Client Projects to learn more click the link.

        4. How Service Marketplace (For Merchants) Works?

        What is Service Marketplace (For Merchants)?

        Simply Register, Post and Sell your Office Leasing Services and start receiving Clients from Stafify Service Marketplace to learn more click this link.

        5. Staff On-Demand (PH Only)

        What is Staff On-Demand?

        Staff On-Demand is another outsourcing model intended and designed for local businesses in the Philippines that requires service-based contractors on a task basis on-demand. With this service, local businesses can book for a Front Office Personnel or a Dinning Attendant to help them on peak hours or peak seasons, to learn more click the link.

        6. Project-Based Outsourcing (Buy Projects With Clear Scope)

        What is Project-Based Outsourcing?

        It's pretty straight forward simply browse our available Turn-Key Business Solutions with clear scope for your business requirements today, to learn more click the link.

        What are you waiting for?