Refund policy

Effective Date: September 23, 2015

Our policy lasts 7 days for items fulfilled by Stafify. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned (E.g. E-Books) cannot be returned.

1. ADDITIONAL NON-RETURNABLE ITEMS:

Stafify does not offer refunds for any subscriptions, services, or projects. If there is a change to a project after the proposal, invoice, job order, statement of work, or any other similar instruments have been finalized, we can credit the amount of time that was removed towards future work with Stafify.

However, the cost of other tasks may increase because we often give bulk rates for bulk work. Therefore, we may not be able to give full credit for partial pieces of a proposal, invoice, job order, statement of work, or any other similar instruments.

Also, we do not offer refunds on subscriptions, services, or project cancellations. If a subscription, service, or project is canceled or abandoned, the client remains responsible for any outstanding payments which are due to Stafify.

Furthermore on Discounted or Sale "Coupons, Gift Cards, Passes, Prepaid Cards, Tickets, Membership Cards, and Vouchers" including Downloadable Software or Digital Products.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer or sellers.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery

2. REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

3. LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@stafify.com

4. DISCOUNTED OR SALE ITEMS (IF APPLICABLE)

Only regular-priced items may be refunded, unfortunately, discounted or sale items cannot be refunded.

5. EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@stafify.com and send your item to the Seller's Address

6. GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

7. SHIPPING

To return your product, you should mail your product to the Seller's address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over P5,000 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.